EDIOne of the most important elements of a good warehouse management system is the ability to automate processes to reduce both labor costs and errors. EDI has been a key component in this area and continues to drive process improvement by automating the communication between logistics companies and their customers.
CoreWarehouse supports most EDI forms making it very simple to interface with any EDI system (legacy or planned) that you prefer.
Order Transformation
What is your process for receiving orders? If you are like most logistics companies, your customer service representatives (CSR's) will pull an order off the fax machine, enter it into your system, print a confirmation document and fax it back to the customer?
Just because your customer does not use EDI, it does not mean that you have to "key in" orders manually. Our Order Transformation process allows you to reap the benefits of EDI with any of your customers by converting a faxed order into an order that goes directly to into the CoreWarehouse WMS.
The results are incredible:
- A much more efficient staff of customer service representatives (CSR).
- Faster entry into your system, without errors.
- Automatic order confirmation back to your customer.
What can you do with the extra time you save in this step? Could you extend your order deadlines? Add additional shipment verification steps at the shipping dock? spend more time answering customer questions?
Call Core e-business Solutions to learn more about this technology. (201) 791-8900
Web Orders
Since CoreWarehouse is a web based system designed to provide maximum visibility to your customers, employees and trading partners it is only natural to provide an online ordering capability. By allowing your customers to enter their orders directly into the system you can provide a valuable service while reducing your own labor and support costs.
